Regional Manager | Location: Tirupati

About the Company:

A leading microfinance institution.

Job Summary:

This role is responsible to understand the strategic business plan and translate objectives into tactical action plans. Also, responsible for designing, developing and implementing marketing and sales campaigns, employee motivation and branch management.

Reporting To: Zonal Manager-RF

Job Responsibilities:

1. Devising & effectuating competitive sales programs/strategies to improve product
   awareness and ensure enhanced brand visibility.
2. Manage productivity by fixing productivity parameters for AMs/BMs/ROs, monitoring the
   performance towards individual targets & business goals.
3. Ensuring the highest levels of employee relationships, motivation & engagement to drive
   results & high levels of employee satisfaction.
4. Effectively engage programs with the Group Lending team, motivating them to source RF
   business. This involves training, joint meetings, sharing regular MIS, managing
   escalations etc.
5. Interact with Credit, Operations & Risk teams to understand and contribute to the overall
   processes & profitability across locations.
6. Drive and Implement Sales strategy to deliver Net Income in compliance with
   organization’s goals.
7. Proactively work on the business expansion module, i.e. identifying location in new
   geographies, setting up office, recruitment, training etc.
8. Conduct regular and detailed business reviews with the team to ensure business strategies are executed, Team management & Grooming of the team to achieve their respective targets.
9. Liaison with credit, risk, operation & IT department for seamless execution of finance schemes & implementation of new policies.
10. Managing the Delinquency of the business sourced to ensure the health of the portfolio.
11. Ensure implementation of promotional plans & contests and suggest new and
    innovative promotion plans for the area of work.
12. Ensure adherence to policies, procedures, processes and other regulatory/audit
    requirements while conducting sales.

Requirements:

1. Graduate/Postgraduate with a minimum of 8 years of work experience.
2. Exposure in the Microfinance Industry (Individual Lending) is required.
3. Should have product knowledge and skills on Business loans, Vehicle loans and Mortgages.
4. Ability to work in both the Open and Captive markets.
5. Proficiency in MS Office (Word, Excel, and PowerPoint) and other computer-based systems is attractive.
6. Ability to create a workplace environment and culture that allows all employees to
   develop and excel in their jobs.
7. Coaching and mentoring skills to help sales employees overcome weaknesses and
   shortcomings.
8. Exceptional customer-facing and interpersonal skills to enable difficult situations to be overcome successfully.
9. Demonstrates an excellent leadership, time management, organizational and reporting
   skills.
10. Superior level Communication Skills, Sales and Marketing skills of modern business
    methods and controls.
11. Age Criteria: <40 yrs.
12. Languages to be known: Telugu, English.