Product Manager – Two Wheeler Loan | Bangalore

Organization:

Our client is one of the leading microfinance institution in India.

Job Summary:

Employee is responsible to handle the Two-wheeler loan such as Product and process monitoring, Pre-disbursement document checking and payment authorisation, coordinating with RPC’s, Training to RPC team on Two wheeler product and process, Two-wheeler PDD handling including E-NACH/NACH, Co-ordinating with all the stakeholders, Publishing MIS.

Reporting To: Senior Manager – Centralised Operation

Broad Roles and Responsibilities:

1. Timely updation of dealer onboarding and price updation
2. Pre-disbursement document verification and payment authorisation for dealer and sharing the letter to dealer
3. Regular follow up with the Dealer/Sub dealer for pending Insurance/invoice/vehicle registration
4. Ensure HP entries are done properly for all the disbursed cases
5. This position is responsible for proper co-ordination of all stakeholders of Regional Processing Centres
6. Coordinate with respective RPCs in case of any requirements
7. Ensure team is adhering to standards of client enrolment, TAT in processing of the documents and maintain good rapport and relationship with all stakeholders
8. Ensure preparation and submission of all documents and reports as per agreed timelines
9. Monitoring the PDD process at RPC level, PDD follow up and storage process
10. Verification of queries raised by audit team and rectification of queries instantly if possible
11. Monitoring the E-NACH status for the disbursed cases
12. Preparing the SOP’s
13. Data analysis and identifying the system level challenges and addressing the same

Requirements:

1. Qualification: Any Graduation/Post Graduation
2. Eligible grade: D1
3. Min 3 yrs of relevant experience in Two-Wheeler/Auto loan/three wheeler/car loan/used car loan, etc.
4. Team Coordination
5. Finding the correct tools to improvise the work & make it easier for Team
6. Coordination with Team for achieving team goals
7. Excellent communication skills (English, Kannada & Hindi. Knowing Tamil would be an added advantage)
8. Passion for continuous learning
9. Advanced research skill
10. Ability to handle multi-task and address multiple issues
11. Should be open to handle challenges to meet the expectations out of the box
12. Required computer knowledge with MS Word, MS PowerPoint & MS Excel Languages known – Kannada, English, other language is an added advantage
13. Good knowledge in products, process, policy drafting and designing, solution designing and documentation.