Manager / Senior Manager – Learning & Development | Bangalore

Bangalore
Posted 6 months ago

Organization:

Our client is India’s largest microfinance institution, with the largest market share in the world’s microfinance sector. The institution has been trading on the national stock exchanges NSE and BSE since August 2018.

Department: Human Resource – Learning & Development

Reporting to: GM – Learning & Development

Job Summary: Strategize Learning & Development requirements based on Business needs for the company.

Broad Roles and Responsibilities:

  1. Lead and manage the organisation learning needs which has following key pillars:
    • Leadership Development
    • Functional capability building
    • Digitization & Technology
    • Innovation
  2. Partner with the Team Leads and HODs to enhance the technical, professional & leadership skills of the respective team
  3. Collaborate with team to design and develop program content as required
  4. Developing Training Strategy: Produce organization’s training strategy and plan to meet training and development needs
  5. Partner with business for identifying and building functional capability learning needs
  6. Execute a strong e-learning platform/ ecosystem to meet the above requirements
  7. Establish a robust process for design, effectiveness evaluation etc for enhanced learning experience
  8. Onboard and establish a strong network of best-in-class/ premium Knowledge
  9. Partners/ Academic Institutes in the industry as support for design and delivery of learning programs
  10. Establish digital platforms for content delivery and learning process management
  11. Analyze root cause and create Organization Development interventions, partnering with business
  12. Conceptualize and create induction/ onboarding programs, campus to corporate interventions for fresh talent
  13. Facilitate training programs and learning intervention, wherever needed
  14. Lead, develop, groom, mentor young team
  15. MIS Reports:
    • Monitor and report on activities, costs, performance, etc, as required
    • Review program feedback and determine opportunities for improvements
    • Create learning reports & publish reports at the end of program delivery
    • Capturing training person-days

Experience: 6 to 8 years of work experience

Mandatory Skills: Possess excellent interpersonal, communication and organizational skills with proven abilities in team management and customer relationship management

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