Deputy Manager | Bangalore

About the company: A leading MFI in India.

We are looking for experienced professionals from the General Insurance and Health Insurance domain who can manage end-to-end client relationships, drive business growth, and ensure superior service delivery.

Key Responsibilities:

• Generate and manage business for General & Health Insurance end-to-end from onboarding to claims settlement for products like Motor, Health, Hospicash, PA, Fire, Burglary, Property, Group Mediclaim, Credit Life loan-linked product, Money and Fidelity Policy, D&O, etc.
• Develop relationships with clients, brokers, and channel partners.
• Handle renewals, claims coordination, and customer servicing.
• Cross-sell and up-sell insurance products to meet business targets.
• Stay updated on IRDAI regulations, product features, and underwriting guidelines.
• Identify cross-selling opportunities for other insurance products.
• Maintain long-term relationships with clients and intermediaries.
• Handle policy issuance, endorsements, renewals, and claim support.
• Coordinate with cross-functional departments and the operations team.
• Ensure adherence to IRDAI norms and company compliance policies.
• Stay up to date on market trends, competitor products, and pricing.
• Guide clients through claim intimation, documentation, and settlement.
• Liaise with TPAs, surveyors, and insurers for smooth resolution.
• Strong Excel skillset and managing MIS is a must requirement.

Requirements:

1. 8–10 years of experience in General/ Health Insurance (B2C or B2B).
2. Graduate/ Postgraduate in any discipline.
3. Deep understanding of retail & corporate products – Motor, Health, Fire, Burglary, Property, Group Mediclaim, Credit Life loan-linked product, Money and Fidelity Policy, etc.
4. Expertise in MS Word, MS PowerPoint & MS Excel is required for this role.
5. Languages known – Kannada, Hindi and English, other language is an added advantage.
6. Excellent interpersonal, communication, and negotiation skills.
7. Ability to work independently and meet deadlines.