Area Manager – Retail Finance | Uthangarai, Kallakurichi & Thanjavur

Organization:

Our client is one of the leading microfinance institution in India.

Job Summary:

1. Manage 8-10 branches on Business, Operations, Collections and Human resource.
2. This position is responsible for achieving Area targets of customer outreach, portfolio quality and portfolio disbursement on a monthly basis.
3. Manage Sales, collection, Operations, Disbursement and end to end activity for the respective Branches assigned.
4. Execute business expansion plan as per the company’s requirement.
5. This position is responsible for maintaining controls and compliances of the branches assigned.

Reporting To: Regional Manager

Broad Roles and Responsibilities:

1. Operations:
   • Achieve Business targets of outreach, portfolio volume and portfolio quality for all Individual Lending Products, existing and new products and services as per agreed targets month on month
   • Plan daily activities at Branch through Sales, Collection and Operation Team
   • Monitor and manage entire activities of Branches assigned
   • Implement audit compliance procedures and checks at the branches at the required frequency
   • Develop a strong business team and monitor them to ensure profitability
   • Ensure Employee and Customer retention
   • Regular visit to all the branches assigned
2. People:
   • Review and monitor entire team and individual performance on a weekly and monthly basis
   • Ensure team is adhering to standards of client interaction, rapport and relationship building
3. Administration:
   • Identify the location, space and procure infrastructure for the new branch and set-up the infrastructure for the branch
   • Monitor and ensure branch requirements in terms of stationary, supplies etc. are adequate and general upkeep is maintained month on month

Requirements:

1. Minimum 6 yrs experience in Branch Management in Financial Business Development roles
2. Must have experience in secured products like LAP, Mortgage etc.
3. Willing to travel across the branches
4. Preferred from NBFC/MFI Individual Lending
5. Degree is a must. MBA/Post Graduation is a plus